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Corporate Services Division

   

Key Tasks

Corporate Services key areas of responsibility are Human Resources, Facilities Management, IT Support, ICT Strategy, Management Information, Freedom of Information and Policy Support.

OSNI’s Management Information System was established in 1990 to provide information on the Activities, Output and Costs of the Agency to Managers and Staff.

Information on the nature of work undertaken and time spent on activities by staff is collected on a monthly basis via the ‘eMIS’ Data Entry System. All staff up to and including the grades of HMCO / SO must complete a ‘Work Return’ each month.

The information collected provides the platform for assessing the cost of work activities across all functions of the Agency – Operations, Finance, Corporate Services and Business Development – as well as allowing Managers to monitor output and progress against the Agency’s Corporate and Divisional Balanced Scorecard Performance Indicators / Deliverables.

MIS Section is responsible for providing a number of established reports to the Senior Management Team, Section Managers and Staff including the following:

  • Operational Board Reports - comprising Balanced Scorecard Monitor, Indirect Time Report, Cost Monitors
  • Divisional Balanced Scorecard Monitors
  • Monthly Production Reports - relevant to specific Activities / Flowlines
  • Staff Activity Reports - summarising individual staff activity for the year

In addition, tailored reports can also be produced at the specific request of Managers and Staff at any time.

MIS Section also plays a key role in the implementation of the Agency’s Business Planning Process, particularly in setting up systems and reports in order to capture and report the information that is required to monitor against the Agency’s Corporate Balanced Scorecard and Divisional Scorecards.

Overall, OSNI’s Management Information System is vital and integral to OSNI’s day to day decision-making processes and the management of the Agency. It is therefore essential that all staff ensure that they complete their Work Returns accurately and efficiently at the end of each monthly period.

IT Systems Management

OSNI’s IT Systems Management consists of a team of 6 personnel responsible for the management, maintenance and support of internal ICT services and networks. Key areas of responsibility include:

Managing and maintaining various internal networks (LANs)

Managing ICT maintenance contracts with third party suppliers

ICT consultation and procurement through Government Purchasing Agency recommended suppliers

Providing in-house ICT support to staff in OSNI headquarters and regional offices

Maintaining ICT Security standards including data continuity and integrity

Production and maintenance of ICT policies conforming to central government guidelines

Various operating systems provide mapping, office and accounting applications to staff throughout OSNI. With the advent of e-Government, OSNI is undergoing an ICT Strategy Review to ensure technologies are in place to provide for future development.

As part of a Government Agency, ITSM must ensure that internal ICT Policies are in line with Government and Departmental Policies.

Human Resources

The Human Resource (HR) function formulates and implements Human Resource Management policies appropriate to the business context within which Ordnance Survey of Northern Ireland operates, and within Northern Ireland Civil Service guidelines. Responsibilities cover the full range of human resource-related functions, including recruitment, induction, training and development, staff appraisals, promotions and transfers, welfare and Trade Union consultation. The Agency’s HR Unit undertakes the operational duties associated with these responsibilities.

The HR Unit supports the Corporate Vision: "We intend to be a leading, financially self-sustainable, public service, maximising the commercial potential of our information to minimise cost to the taxpayer.” We will work towards this through the retention of IiP accreditation, the Business Excellence Model, staff surveys, benchmarking and the monitoring of staff attendance and training and development. As a recognised Best Practice organisation we will seek to continually improve the way in which we operate, through sharing best practice with other leading organisations in both the public and private sector.

Recruitment

The Northern Ireland Civil Service Commission carries out all recruitment to Ordnance Survey of Northern Ireland (OSNI). Details of vacancies are available on the recruitment service website at www.nics.gov.uk/recruitment or by writing to:

Northern Ireland Civil Service Commission
Orchard House
40 Foyle Street
Derry
BT48 6AT

Work Experience

Ordnance Survey of Northern Ireland (OSNI) offers the opportunity for students, requesting work experience, to gain an insight into the world of work. A 5-day programme provides an overview of all aspects of our business, ranging from field surveying to the sales department. Work experience is restricted to 5 opportunities per year and a review of our existing policy is currently on-going.

Written applications should be sent to:

Marnie Spence

Land and Property Services
2nd Floor
Lincoln Building
27-45 Great Victoria Street

Belfast BT2 7SL

Training & Development

The Agency’s HR Unit has responsibility for the training and development function, which incorporates all aspects of training - from general administration based courses to specialised IT courses.

Corporate leadership/professional development programmes are available to staff, in support of the Agency’s corporate objectives. The Agency has acknowledged the importance of effective leadership in its Corporate Plan, Strategy Map and Balanced Scorecard and has recently developed a Leadership Framework designed to respond to these challenges. This is in keeping with our corporate objective to create a “climate for action – leadership”.

The Agency’s Human Resource Unit also has responsibility for general administration functions as outlined below.

Typing Unit - which provides a typing service for all staff in Colby House.

Support Staff – which has responsibility for security in Colby House, manning the reception area and the internal courier service.

Facilities Management (FM) – undertaken by the Agency’s FM Manager

Freedom of Information Branch

Freedom of Information(FOI) Branch is responsible for handling any requests for information under the Freedom of Information Act 2000.

For further details regarding provision of information and access to the DCAL publication scheme please use the following link

Visiting Colby House

Visitors to Colby House will be greeted at the main reception area by a member of our support staff, who will confirm the nature of the visit.

If their query relates to the procurement of our maps, they will be directed to the Map Sales Shop.

For any other query, which requires access to parts of the building other than the Map Sales Shop, the visitor will be required to sign the visitors' log book outlining the nature of their visit. Our support staff will arrange for the visitor to be seen by a suitable member of staff. The visitor will be provided with a security pass which must be worn at all times while on the premises. The visitor will be accompanied at all times by a member of our staff during their visit.

On completion of their business, the visitor will return the security pass to reception and sign the visitors' log book before leaving.

       
 
 
 
 
 
 
 

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